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§ managed_business_it
your outsourced IT department.
I run the whole stack your business depends on — endpoints, network, identity, backups, productivity — so you don't have to think about it unless something changes. Monthly check-ins, 24/7 monitoring, and when something breaks the person answering the phone is the person who owns the fix.
what's in scope
- ▸Workstation lifecycle — provisioning, patching, retirement
- ▸Helpdesk — same-business-day response, direct escalation
- ▸Backup & DR — verified restore drills, not just checkboxes
- ▸Identity & MFA — Microsoft 365 / Google Workspace hardening
- ▸Strategic roadmap — annual review, budget planning, vendor negotiation
how we work
- [1/4] DiscoveryOn-site walkthrough. Document what you have, what's broken, what's missing.
- [2/4] ProposalFixed-fee or per-seat pricing with a written scope. No bait-and-switch line items.
- [3/4] OnboardInventory, monitoring agents, documentation, credential rotation. Usually 2–3 weeks.
- [4/4] Steady stateMonthly review, quarterly strategic session, annual budget planning.
related
- network_infrastructureEnterprise Wi-Fi, structured cabling, and secure firewalls engineered for the way you actually work.
- cybersecurity_and_backupEndpoint protection, off-site backups, and continuous threat monitoring — before something goes wrong.
- hardware_supportRepairs, upgrades, and procurement. We source the right kit and keep it running long past the warranty.
§ CONTACT